Quality and Security best practice guaranteed by Clifford Thames with ISO certifications

JLR

After a lengthily and very thorough auditing process at both internal and customer offices throughout Europe Clifford Thames have been awarded:

International Organisation for Standardization certification for:

Information Security Management (ISO 27001)

ISO is recognised as the global standard for ensuring best-practice in business process. In order to be regarded as compliant, the certification requires the design and implementation of externally audited processes. Complying with these standards ensures Clifford Thames consistently delivers a high quality service which is continually improved upon.

Alongside the ISO 9001 (Quality) certification which was re-issued in November after a stringent renewal audit, the latest ISO 27001 (Security) award is further endorsement of Clifford Thames’ commitment to ensuring the security of customers’ data and adapting to customer needs.

Leading the project, Group Information Security Manager, Daren Meek comments,

“This is a major achievement and further testament to the commitment we have to our customers. We are already working through plans to extend the scope of our ISO certifications globally “

Information Security Management Systems have been established throughout all European operations to ensure effective confidentiality, integrity and availability of information.

To ensure standardisation across the Group in Europe, Clifford Thames have established an effective awareness programme for all employees who must acknowledge, understand and implement the processes through documented business processes, creating a more controlled and standardised means of working, this means more rigorous and frequent monitoring, reporting and analysis of operational performance.

Obtaining any ISO accreditation is an achievement to be proud of. To pass both vigorous inspections and audits of our management systems and be awarded ISO status helps further improve our levels of customer satisfaction. The ISO 27001 standard will ensure that we continue to handle customer information in a secure and correct manner, every time.

For more information about Quality Control at Clifford Thames please contact Quality Assurance Manager Katarzyna Synowiec on ksynowiec@clifford-thames.com

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